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Addressing Employee Fear in the Face of the Corona Virus Crisis
(4 hour workshop)

When a business is returning from a crisis, the pressure is on:  customer demands, stakeholder expectations, and profit recovery all become top of mind.  Strong employee engagement and alignment is vital to getting back on track.  In the case of CoVid19, employees have been facing isolation, judgement, and confusing and misleading information.  Trust is low; fear is high.  As a leader, how do you find the balance between employee needs and business demands?

In this 4 hour workshop, learn how to identify the root causes of fear and mistrust to give you a better understanding of your employees’ needs.  Receive tools to practice rational empathy so you can bridge the gap between employee needs and business demands.

Join Tilman Rieger, Coach, Compassionate Communications Expert, and former General Motors HR Director, and Rita Malvone, Business Performance Consultant and former Ford Motor Company Strategy Manager, as they help you to understand and address the concerns and challenges your teams are facing.

About Rita Malvone


Based in Shanghai and New York, Rita Malvone is a Business Performance Coach and Consultant driving companies to operate better, smarter, and faster.  She creates bespoke solutions for her clients to deliver increased profitability, efficiency, and strategy.

Rita’s unique ability to see both the big picture and the path to get there has led to success and recognition across a range of industries and organizations. She is a strategic advisor, trainer, and coach working globally, both in person and virtually. Rita is a passionate teacher and speaker on strategic planning, leadership skills, and time management. She facilitates and trains on organization development, cross-cultural communication, leadership skill development, team building, and more. She advises on employee growth, small business development strategies, and efficiency. She coaches individuals (ICF ACC track) in many disciplines, including career changes, leadership, upskilling, cross-culture challenges, and executive challenges.

 Areas of Specialization

Strategic Planning, Cross Cultural Communication, Organization Development, Change Management, Coaching, Facilitation, Mentoring, Networking, Leadership, Team Dynamics, Supply Chain, Automotive, Purchasing

Qualifications and Training

Rita is member of International Coaching Federation (ICF), Asia Transformation and Turnaround Association (ATTA), International Professional Women Society (IPWS), Lean In Shanghai, Shanghai Coaching Circle, and more.

Rita is a certified coach, trainer, and facilitator. Her career has included supply chain and procurement leadership roles at Ford Motor Company, Colgate Palmolive, and Unilever.  Rita has a BSBA from Boston University Questrom School of Management, and an MBA from Wayne State University. 

About Tilman Rieger


8C-consulting has been founded by Tilman Rieger, former HR Director of General Motors Europe. 

Tilman holds degrees in Personnel Management & Economy as well as a Master's in Educational Science, Psychology and Sociology. And he has over five years of experience in executive coaching, communication consulting and workshop facilitation. He strives to help his clients reach more effective communication using his expertise in psychology, leadership and corporate collaboration.

With nearly 15 years of HR leadership as well as 5 years of consulting & coaching experience, Tilman founded 8C Consulting. 

He invested over 800 class room training hours in business coaching, compassionate communication and business mediation. 

Today, Tilman passionately designs, conducts, and facilitates leadership training and workshops for both managers and associates across different business fields and cultural backgrounds. He also works as a certified executive coach, with particular expertise in transactional analysis, compassionate communication and cross-cultural management.

He is the President of the Shanghai Coaching Circle, and in the executive committee of China’s strongest public speaking club: Shanghai Leadership Toastmasters Club. 

He is of German and U.S. nationality, and has lived in Chicago, Frankfurt, London, Paris, Madrid, Zürich and now Shanghai. He is fluent in German, English, Spanish, and conversational in French and Mandarin.

About 8C Consulting

8C Consulting is a consulting company that helps to achieve highly-effective collaboration and communication in cross-cultural environments. We do this by applying two of the most powerful psychological approaches, transactional analysis and compassionate communication.

We offer 1:1 Executive Coaching, Workshop Facilitation, Collaboration Consulting and Business Mediation.

The synergy of TA and CC is unique and effectively facilitates sustainable transformation in individuals and groups. 

TA provides the basis to better understand how we communicate and what negatively triggers our and others’ destructive behaviors. CC can be seen as the practical guide towards a less judgmental and more empathic way of dealing with each other, among others in the context of working across cultures. Especially Chinese and Westerners are faced with cross-cultural challenges that are often beyond their own awareness. 8C Consulting understands and addresses those in a comprehensive way.  

Increasing self-awareness and the effectiveness of collaboration within an organization improves the quality of leadership, generates better business results, reduces costly conflicts and eventually contributes to lower attrition rates among the workforce.

How to use Zoom and how to make it a positive experience for everyone  

After having registered you will receive your ticket in an email by TryClearcut. This mail contains the Zoom Link with which you can login to the meeting. If this is the first time for you to use Zoom please press the link 15-30 min before the meeting officially starts so that you have sufficient time to download the respective APP if needed. 

Some requests in order to make this a wonderful experience for everyone:

  • turn on your Web-Camera because as this is essential to build up an atmosphere of emotional safety and connection. If this means that you need to put on proper clothes before and/or put on make-up please do so ;-). 
  • be fully present while attending this virtual workshop, just as if you would go to an offline workshop. 
    • look into the camera
    • avoid engaging in other activities (playing with your smart phone or eating)
    • sit or stand still and don't walk around if possible
  • choose a quiet background or go on mute while not talking if not possible. 
  • place your computer or mobile phone on a stand or on a table so that you don't have to hold it in your hand for 2 hours. Not only this is less tiring for you but also it is a bit unpleasant for others to see your video frame moving all the time. 
  • Use a headset as this increases the quality of your voice when you speak
  • please dial in in time because we want to start the session without any delay. 

We want this online experience as real and positive as possible. Many thanks for your contribution. 


Sales have concluded

When and Where

 March 5, 2020 at 8:30 AM


 March 5, 2020 at 12:30 PM

 Shanghai, China - virtual