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Introduction to Compassionate Communication and Transactional Analysis WorkshopBilingual

沟通培训 (同理沟通+沟通分析)/ 中英双语 

This bilingual communication workshop is combining Eric Berne‘s Transactional Analysis Model (TA) with Marshall Rosenberg‘s Compassionate Communication Process (also known as nonviolent communication). This unique combination of both concepts creates a powerful synergy which makes this workshop so effective.  

特力曼先生创新的将心理学家埃里克-本恩 的 “沟通分析模型” (TA) 与冲突调解大师马歇尔-卢森堡博士 的“同理式沟通”(也称为“非暴力沟通”)相结合,并辅助以实际工作及生活案例练习,使得沟通培训达到了前所未有的深刻性和效果性。

The transactional analysis sets a framework and basis to increase awareness on how we are wired and typically communicate with each other. Furthermore, it helps to understand which options we have in reacting to other people that are triggering us. 

简言之,“沟通分析” 提供了一个理论框架,帮助我们了解人们的自我状态以及其如何影响人与人之间的沟通模式。在提升自我认知的基础上,帮助我们理解如何在不同情境下选择有效的应对模式。

The four step compassionate communication process then serves as a practical guide onhow to successfully apply a more sustainable and constructive communication strategies. It is an insightful instruction to learn how to better relate towards one another, especially in challenging situations or conflicts. 

延续TA的理论框架,“同理式沟通” 为我们提供了一套沟通策略指南。面对日常沟通中的挑战及冲突,它教会我们如何运用沟通四要素,通过与他人连接使可持续的建设性的有效沟通成为可能。

This workshop will mainly strengthen self-awareness and empathy skills. It will help to better understand what is going on within ourselves and in others while establishing the basis for a connection with the other one by the power of empathy. This connection then is the channel to honestly express what we want and need while also taking into consideration the other one‘s needs, values and wishes.

本课程聚焦于自我认知的提升与同理心觉知。它可以帮助学员加深对自我与他人内在心理活动的理解,并在此基础上借助同理的魔力建立与他人的连接。这份连接犹如通向坦诚表达的管道,使我们得以在表达自身诉求的同时也考虑到他人的需求、价值观与期待。

 

This is what participants can expect from this session:

通过本课程,学员们将收获:

1. Understand the basic ego state concept of the transactional analysis Model. Learn how to differentiate between parent, adult and child ego states and its sub ego states. Reflect upon own ego state profile (egogram) and how it can help to identify weaker ego states。

学习“分析沟通模型”中的“自我状态”的概念。了解父母自我状态、成人自我状态和儿童自我状态,学习识别这些状态的第二层次结构,通过反思探寻个人的自我状态图谱。

2. Understand and experience in role plays which ego state triggers what kind of behaviour. Get inspired to experiment with different ego states in order to allow more constructive and adult behavior in others. 

通过角色扮演体验,进一步理解触发不同自我状态的行为。尝试使用不同的自我状态来调动他人的成人自我状态以获得建设性的沟通

3. Understand the concept of "I am ok, you are OK" as a basic attitude vs. the other more unfavorable attitudes such as "I am ok, you are not ok", "I am not ok, you are ok" or "I am not ok, you are not ok”。

理解为何“我行,你行”的基本态度,对比其他三种“我行,你不行”,“我不行,你行”或“我不行,你不行”的破坏性态度,更重要

4.  Get a glimpse of what differentiates compassionate communication from the way we typically communicate and why it is more effectively meeting our needs.

对比“同理式沟通” 与我们的常用沟通模式的本质区别,深刻体会沟通的真正目的。

5. Understand & experience the four steps of the compassionate communication process and including the differences between observation and interpretation, pure feelings and judgmental feelings, needs and strategies, requests and demands.

体验式学习同理式沟通四要素,并区分观察与解读、纯粹的感受与评判式感受、需要与策略、请求与命令。

6. Learn about the three pillars of compassionate communication. Understand that there is another approach that can be used to solve or mitigate (old) conflicts.

通过“同理式沟通”的三部曲(静默同理、表达同理、提出请求) 的练习,尝试调解冲突,寻求不同的解决方案。

7. Understand the importance of autonomy and attitude towards others as a pre-requisite to connect with others and enable giving from the heart.

理解自愿性及平等态度在沟通中的重要性- 这是与他人连接的前提,以及由衷给予的源头。

Max. participants/ 参加者最多: 15 人

Organized by/ 提供平台: 8C Space 

Facilitator/ 培训师: Tilman Rieger 

Language/ 语言: English with Chinese Interpretation/ 中英双语 

Standard Prize/ 价格: 350 RMB

About the Facilitator/ 培训师简介:

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Tilman Rieger

With 15 years of human resources and 10 years of international leadership experience mainly in the automotive industry, Tilman is an HR and Leadership expert, who is deeply committed to and passionate about cross-cultural communication since he has lived, studied and/or worked, among other places, in Chicago, Frankfurt, London, Paris, Madrid, Zürich and Shanghai (since 01/2015). 

特力曼是一位人力资源和领导力专家。他有着15年的人力资源经验及10年的国际领导力经验,学习并工作于芝加哥、法兰克福、伦敦、巴黎、马德里、苏黎世和上海(2015年1月开始在上海)等多地,主要涉及汽车行业。他全心全意致力于跨文化沟通领域。

Tilman not only designs, conducts, and facilitates (intercultural) leadership training and workshops for both managers and associates across different business fields and cultural backgrounds, he is also an experienced and certified executive coach with special expertise on the field of business mediation/ conflict management (non-violent communication), transactional analysis, mindfulness and career transitioning. 

特力曼不仅为来自不同行业、不同文化背景的经理人及普通员工设计、执行、布置(跨文化)领导力培训和研讨会,而且他也是商业调解和冲突管理(非暴力沟通)领域的资深持证专家。

Tilman holds degrees in Personnel Management & Economy as well as a Master's in Educational Science, Psychology and Sociology. He is fluent in German, English and Spanish and also is proficient in French as well as possessing intermediate Mandarin language skills (HSK3/4). 

特力曼持有人力资源管理和经济学位、教育学硕士学位、心理学硕士学位和社会学硕士学位。他精通德语、英语和西班牙语,熟练法语,会说中级水平的汉语(HSK三级到四级之间)并仍在学习汉语中。

Tilman has the German and US- American nationality. 

特力曼持有德国和美国双重国籍。


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When and Where
Starts

 May 21, 2019 at 1:30 PM

Ends

 May 21, 2019 at 6:00 PM

 VDA QMC Office, Room 1108, Building 7, 968# Jinzhong Road, Changning District, Shanghai, China or 上海市长宁区晋中路968号7号楼1108室

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