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What is Compassionate Communication?

The US-American Psychologist Dr. Marshall Rosenberg (* 6 Oct. 1934, † 7 Feb 2015) developed a simple, yet powerful four step process based on three pillars to help people resolve conflicts and better connect with each other.  He calls it Nonviolent Communication (NVC) or Compassionate Communication. It has been spread across the world since the 1980’s and the corresponding book “Non-violent communication” is available in many languages, also in Chinese (非暴力沟通).

The purpose of compassionate communication is to enable us to give one another from the heart by strengthening our connection through true empathy. 

People applying this approach meet their needs much more effectively while avoiding or resolving conflicts e.g. with colleagues or direct reports at work, in relationships with partners or friends or between parents and children.

Communication is a basic human activity that is acquired throughout life but unfortunately not always in the most effective way. If we work on becoming more compassionate in our way of communicating with each other, our lives can be much more fulfilling and peaceful. 


Compassionate Communication can save marriages, help parents raise their children in a more constructive way, and help schools as well as other institutions or companies to function better.


In summary Compassionate Communication helps building up a non-judgmental attitude of mutual respect that we theoretically all know is important but much too often fail to realize in practice.

This 1,5 hours workshop is designed for beginners to Compassionate Communication. The term "Compassionate Communication" is by the way an alternative expression for Marshall Rosenberg's "Non-Violent Communication" approach. 

This is what participants can expect from this workshop: 

  • Understand & experience the four steps of the compassionate communication process including the differences between observation and interpretation, pure feelings and judgmental feelings, needs and strategies, requests and demands.
  • Learn about the three pillars of compassionate communication 
  • Understand the importance of autonomy and attitude towards others as a pre-requisite to connect with others and enable giving from the heart.
  • Get a glimpse of what differentiates compassionate communication from the way we typically communicate and why it is more effectively meeting our needs
  • Understand that there is another approach that can be used to solve or mitigate (old) conflicts
  • Get a taste on the philosophy behind compassionate communication
  • Get inspired to learn and read more about this communication approach 

Max. participants: 25 

Facilitator: Tilman Rieger 

Language: English 

Standard Price: 200 RMB

About the Facilitator Tilman Rieger:

Tilman Rieger is the Founder/Director of 8C Consulting which provides service in the area of China Cross-Culture, Collaborative Communication, Corporate Change and Coaching

With nearly 15 years of human resources and 10 years of international leadership experience, mainly in the automotive industry, Tilman left his job as HR Director of General Motors Europe in 2013 to become a freelancer and entrepreneur. To pursue his own self-development and further build his training and coaching skill sets, he began investing over 600 training hours in business coaching, non-violent communication and business mediation. In 2015, he moved to China as a Leadership Coach, Senior Consultant and Workshop Facilitator. 

Today, Tilman passionately designs, conducts, and facilitates leadership training and workshops for both managers and associates across different business fields and cultural backgrounds. He also works as a certified executive coach, with particular expertise in transactional analysis, compassionate communication (also known as non-violent communication) and cross-cultural management.

He is the President of the Shanghai Coaching Circle, and an active member of China’s strongest public speaking club: Shanghai Leadership Toastmasters Club. 

Tilman holds degrees in Personnel Management & Economy as well as a Master's in Educational Science, Psychology and Sociology. 

He is of German and U.S. nationality, and has lived, studied, and/or worked in Chicago, Frankfurt, London, Paris, Madrid, Zürich and now Shanghai. He is fluent in German, English and Spanish, and proficient in French and Mandarin 


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When and Where

 November 9, 2019 at 4:00 PM


 November 9, 2019 at 6:00 PM

 Landmark Tower 2, 5th floor, 8th North Dong San Huan Road, 100004 Beijing, China 北京市朝阳区东三环北路8号,亮马桥大厦2座5层